REFUND POLICY

At Morning Dew Artisanal Grazing, every grazing table and platter is custom-prepared with fresh, high-quality ingredients for your event. Because of the nature of our products and the preparation involved, our refund policy is as follows:

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1. Deposits
    •    All bookings require a [50%] non-refundable deposit to secure your date.
    •    This deposit covers initial preparation, admin, and the reservation of your event date.

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2. Cancellations
    •    More than [3 days] before your event: You may cancel and receive a refund of any amount paid beyond the deposit.
    •    Less than [3 days] before your event: The order is non-refundable due to perishable ingredients and preparation already in progress.

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3. Event Rescheduling
    •    If you need to reschedule, we will do our best to accommodate you without loss of deposit, provided your new date is within [6 months] and we have availability.

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4. Supplier & Event Disruptions
    •    In the rare event that we must cancel due to unforeseen circumstances (e.g., severe weather, supply chain issues, illness), we will offer:
    •    A full refund, or
    •    Credit towards a future booking, at your choice.

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5. Quality Concerns
    •    If you have any concerns about your order, please contact us within 2 hours of delivery or setup.
    •    We may request photographs or the return of items to assess your claim.
    •    Refunds or replacements will be at our discretion and only in cases where products do not meet our quality standards.

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6. Non-Refundable Situations

We cannot issue refunds for:
    •    Change of mind after the order deadline.
    •    Allergic reactions when dietary needs were not communicated in writing before the event.
    •    Food safety issues arising from improper handling or storage after delivery/setup.